Terms of use
The short version, in plain words.
What KatumbaPay does
KatumbaPay calculates Zambian payroll from the spreadsheet you upload: PAYE, NAPSA, NHIMA, the Skills Development Levy and net pay, and produces payslips and a payment schedule.
Your responsibility
- The results are only as accurate as the figures you enter. Check them before you pay anyone.
- You, the employer, remain responsible for paying employees and for your returns and payments to ZRA, NAPSA and NHIMA.
- KatumbaPay is a calculation tool, not tax, legal or accounting advice. If your situation is unusual (for example tax-exempt allowances, casual workers, bonuses, or employees with more than one job), confirm the treatment with ZRA or a qualified accountant.
- Only upload data you are allowed to process for payroll.
Our responsibility
- We keep the statutory rates up to date and correct mistakes promptly when we find them.
- We delete every payroll run 72 hours after processing, as described in our privacy note.
- If we make a calculation error, tell us and we will fix it and help you correct your documents. Our liability is limited to the amount you paid us for the run concerned.
KatumbaPay Pass
- A Pass is prepaid and covers a set number of payroll runs before its expiry date.
- A run is used only when a file is processed successfully. Files rejected with errors do not use a run.
- Keep your code private — anyone with it can use your runs. If it is lost or shared, contact us and we will cancel it and issue a replacement for the unused runs.
- Unused runs are not refundable after expiry. If something goes wrong on our side, contact us and we will put it right.
Fair use
Do not try to break, overload or misuse the service, or to access data that is not yours. We may block abusive traffic.